Minor incident

Phreesia: PhreesiaPad Connectivity Issues in Zones 1 and 2

Affected: PhreesiaPads, PhreesiaPads

Current status of Phreesia: Operational — live Phreesia status

Timeline

1. Nov 2, 2026, 16:38 UTC
   investigating
   We are currently investigating an issue that may be causing PhreesiaPads to intermittently disconnect in Zones 1 and 2. Mobile check-in may also be impacted to a lesser extent. We will provide updates as more information becomes available.
2. Nov 2, 2026, 17:32 UTC
   identified
   We have identified the issue causing PhreesiaPads to intermittently disconnect in Zones 1 and 2. Our Engineering team is actively working on a fix. We will provide updates as more information becomes available.
3. Nov 2, 2026, 20:13 UTC
   identified
   Our Engineering team continues to work on a fix for the intermittent Pad connectivity issues affecting Zones 1 and 2. We will provide additional updates as more information becomes available.
4. Nov 2, 2026, 21:56 UTC
   identified
   We are planning to deploy a patch overnight to address the intermittent Pad connectivity issues affecting Zones 1 and 2. We will continue to monitor the situation and provide additional updates as more information becomes available.
5. Nov 3, 2026, 14:18 UTC
   resolved
   The intermittent PhreesiaPad connectivity issues affecting Zones 1 and 2 have been fixed. We appreciate your patience while we worked to resolve this issue.

Updates as published by Phreesia (original).