Minor incident

OpenAI: Errors processing large PDFs in the Responses API

Oct 6, 2026, 15:45 UTC

started

17:50 UTC

resolved

2 h 04 min

duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

Oct 6, 2026, 15:23 UTC
investigating
We are investigating the issue for the listed services.
Oct 6, 2026, 15:29 UTC
identified
We are implementing the mitigation.
Oct 6, 2026, 17:50 UTC
resolved
All impacted services have now fully recovered.

Updates as published by OpenAI.

This was part of a wider event: 22 services reported incidents within the hour.

Herbalife 16:44 UTC · Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
Keller Cloud 16:33 UTC · SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
Ping Identity 16:29 UTC · PingOne services impacted
SANS Institute 16:26 UTC · Login Services Down
Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
Plex 16:11 UTC · No AVOD ads on iOS or tvOS
Vercel 16:10 UTC · Vercel Auth login failures for pages with Deployment Protection enabled
Infura 16:00 UTC · MegaETH Testnet: Network Halted
CircleCI 16:00 UTC · Delays in pipelines, workflows, UI data, and notifications
AdGuard 15:57 UTC · AdGuard DNS - DNS resolution issues in Amsterdam
SerpApi 15:51 UTC · Performance Degradation
AssemblyAI 15:44 UTC · Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model
Read AI 15:41 UTC · Read AI is experiencing an issue with Ask Read.
Thomson Reuters Legal 15:39 UTC · Westlaw US - Deep Research and AI Assisted Research latency and errors
Lightspeed 15:35 UTC · Lightspeed Retail (S-Series) - BridgePay