Major incident

SerpApi: Performance Degradation

Oct 6, 2026, 15:51 UTC
started
ongoing
not resolved yet
—
duration

Affected: Search API, Search API, Images Light API, News Light API, AI Overview API, Shopping Light API, Videos Light API, Images API, Immersive Product API, Jobs API, Lens API, Local API, News API, Shopping API, Videos API

Current status of SerpApi: Minor issues — live SerpApi status

Timeline

  1. Oct 6, 2026, 15:51 UTC
    investigating
    We are currently experiencing a partial service outage affecting multiple APIs. Our engineering team is actively investigating the issue and working to restore normal service as soon as possible. We apologize for the disruption and will provide updates as we make progress: https://github.com/serpapi/public-roadmap/issues/4426
  2. Oct 7, 2026, 13:02 UTC
    identified
    While performance is better than when the issue was reported, we're still experiencing significant degradation across many Google services, including Google Search, Google Ads, Google Images Light, Google Jobs, Google Light, Google News Light, and Google Shopping APIs. The team is working on a resolution and hopes to provide updates as soon as possible. We're deeply sorry for the trouble this issue is causing you. Thank you for your patience.
  3. Oct 7, 2026, 18:41 UTC
    identified
    We're continuing to experience significant performance degradation across many of our Google based APIs. We have implemented a potential solution, which is currently in review. Thank you again for your patience while we work to resolve this.
  4. Oct 8, 2026, 21:11 UTC
    identified
    We've made several adjustments over the past 24 hours and are seeing improved success rates and response times across the affected APIs. However, performance remains degraded, and our engineers are continuing to work toward fully restoring service. Thank you for your continued patience. We'll share further updates as we make progress.
  5. Oct 12, 2026, 08:51 UTC
    identified
    The performance stabilized for the past couple of days, so we're past the doom state. At the same time, we still see significant degradation across many of our Google engines, and we continue to work on this issue with the highest priority. We'll follow up once we have additional updates. Thank you for your patience.
  6. Oct 15, 2026, 12:40 UTC
    identified
    We're seeing higher response times and error rates on the Google Shopping Light and Immersive Product APIs. We're actively working on these.
  7. Oct 17, 2026, 04:42 UTC
    identified
    Google Shopping Light and Immersive Product API issues were fixed within a few hours that same day.
  8. Oct 19, 2026, 22:15 UTC
    identified
    We've deployed fixes to our Google engines and have observed significant performance improvements in the Google News Light and Google Light APIs over the past few days. We're continuing to work toward a full resolution across all affected Google APIs and will provide another update as soon as we have more information.
  9. Oct 23, 2026, 23:06 UTC
    identified
    We have deployed additional updates to address the ongoing performance degradation. These mitigations have improved performance for Google Search and Google Light APIs since yesterday, while Google Shopping and Google Immersive Product APIs have performed better over the past week. We continue to ship improvements as we work toward a stable, long-term resolution.

Updates as published by SerpApi (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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