Major incident
SerpApi: Performance Degradation
Oct 6, 2026, 15:51 UTC
started
ongoing
not resolved yet
—
duration
Affected: Search API, Search API, Images Light API, News Light API, AI Overview API, Shopping Light API, Videos Light API, Images API, Immersive Product API, Jobs API, Lens API, Local API, News API, Shopping API, Videos API
Current status of SerpApi: Minor issues — live SerpApi status
Timeline
- Oct 6, 2026, 15:51 UTCinvestigatingWe are currently experiencing a partial service outage affecting multiple APIs. Our engineering team is actively investigating the issue and working to restore normal service as soon as possible. We apologize for the disruption and will provide updates as we make progress: https://github.com/serpapi/public-roadmap/issues/4426
- Oct 7, 2026, 13:02 UTCidentifiedWhile performance is better than when the issue was reported, we're still experiencing significant degradation across many Google services, including Google Search, Google Ads, Google Images Light, Google Jobs, Google Light, Google News Light, and Google Shopping APIs. The team is working on a resolution and hopes to provide updates as soon as possible. We're deeply sorry for the trouble this issue is causing you. Thank you for your patience.
- Oct 7, 2026, 18:41 UTCidentifiedWe're continuing to experience significant performance degradation across many of our Google based APIs. We have implemented a potential solution, which is currently in review. Thank you again for your patience while we work to resolve this.
- Oct 8, 2026, 21:11 UTCidentifiedWe've made several adjustments over the past 24 hours and are seeing improved success rates and response times across the affected APIs. However, performance remains degraded, and our engineers are continuing to work toward fully restoring service. Thank you for your continued patience. We'll share further updates as we make progress.
- Oct 12, 2026, 08:51 UTCidentifiedThe performance stabilized for the past couple of days, so we're past the doom state. At the same time, we still see significant degradation across many of our Google engines, and we continue to work on this issue with the highest priority. We'll follow up once we have additional updates. Thank you for your patience.
- Oct 15, 2026, 12:40 UTCidentifiedWe're seeing higher response times and error rates on the Google Shopping Light and Immersive Product APIs. We're actively working on these.
- Oct 17, 2026, 04:42 UTCidentifiedGoogle Shopping Light and Immersive Product API issues were fixed within a few hours that same day.
- Oct 19, 2026, 22:15 UTCidentifiedWe've deployed fixes to our Google engines and have observed significant performance improvements in the Google News Light and Google Light APIs over the past few days. We're continuing to work toward a full resolution across all affected Google APIs and will provide another update as soon as we have more information.
- Oct 23, 2026, 23:06 UTCidentifiedWe have deployed additional updates to address the ongoing performance degradation. These mitigations have improved performance for Google Search and Google Light APIs since yesterday, while Google Shopping and Google Immersive Product APIs have performed better over the past week. We continue to ship improvements as we work toward a stable, long-term resolution.
Updates as published by SerpApi (original).
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
- Herbalife 16:44 UTC · Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
- Keller Cloud 16:33 UTC · SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
- Ping Identity 16:29 UTC · PingOne services impacted
- SANS Institute 16:26 UTC · Login Services Down
- Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
- Plex 16:11 UTC · No AVOD ads on iOS or tvOS
- Vercel 16:10 UTC · Vercel Auth login failures for pages with Deployment Protection enabled
- Infura 16:00 UTC · MegaETH Testnet: Network Halted
- CircleCI 16:00 UTC · Delays in pipelines, workflows, UI data, and notifications
- AdGuard 15:57 UTC · AdGuard DNS - DNS resolution issues in Amsterdam
- OpenAI 15:45 UTC · Errors processing large PDFs in the Responses API
- AssemblyAI 15:44 UTC · Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model
- Read AI 15:41 UTC · Read AI is experiencing an issue with Ask Read.
- Thomson Reuters Legal 15:39 UTC · Westlaw US - Deep Research and AI Assisted Research latency and errors
- Lightspeed 15:35 UTC · Lightspeed Retail (S-Series) - BridgePay
More SerpApi incidents
- October 21, 2026 [Google Search API] Paginated searches intermittently returns empty organic results
- October 16, 2026 [Google Lens API] Performance Degradation
- October 14, 2026 [Bing Search API] Empty result for advanced search operators
- October 13, 2026 [Google Search API][Google Shopping API] Searches returning irrelevant/poisoned results
- October 13, 2026 [Brave AI Mode API] API calls fail for all queries
- October 1, 2026 [Yandex Search API] Increased Error Rate