Major incident

Read AI: Read AI is experiencing an issue with Ask Read.

Oct 6, 2026, 15:41 UTC

started

16:02 UTC

resolved

21 min

duration

Affected: Read AI Web Application, Ask Read

Current status of Read AI: Operational — live Read AI status

Timeline

Oct 6, 2026, 15:41 UTC
investigating
Queries may be delayed or fail to complete. We are actively working to restore full service.
Oct 6, 2026, 16:02 UTC
resolved
This incident has been resolved.

Updates as published by Read AI (original).

This was part of a wider event: 22 services reported incidents within the hour.

Keller Cloud 16:33 UTC · SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
Ping Identity 16:29 UTC · PingOne services impacted
SANS Institute 16:26 UTC · Login Services Down
Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
Plex 16:11 UTC · No AVOD ads on iOS or tvOS
Vercel 16:10 UTC · Vercel Auth login failures for pages with Deployment Protection enabled
Infura 16:00 UTC · MegaETH Testnet: Network Halted
CircleCI 16:00 UTC · Delays in pipelines, workflows, UI data, and notifications
AdGuard 15:57 UTC · AdGuard DNS - DNS resolution issues in Amsterdam
SerpApi 15:51 UTC · Performance Degradation
OpenAI 15:45 UTC · Errors processing large PDFs in the Responses API
AssemblyAI 15:44 UTC · Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model
Thomson Reuters Legal 15:39 UTC · Westlaw US - Deep Research and AI Assisted Research latency and errors
Lightspeed 15:35 UTC · Lightspeed Retail (S-Series) - BridgePay
UVic IT 15:35 UTC · Apex: Outage - users unable to access apex applications