Minor incident

OpenAI: New Ad Accounts failing to provision admins

Oct 22, 2026, 19:36 UTC

started

00:07 UTC

resolved October 23, 2026

4 h 31 min

duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

Oct 22, 2026, 19:36 UTC
identified
We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
Oct 22, 2026, 21:30 UTC
identified
We have identified the issue and are working to implement the mitigation.
Oct 22, 2026, 23:45 UTC
monitoring
We have applied the mitigation and are monitoring the recovery.
Oct 23, 2026, 00:07 UTC
resolved
All impacted services have now fully recovered.

Updates as published by OpenAI.

This was part of a wider event: 109 services reported incidents within the hour.

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