Major incident

SANS Institute: Login Services Down

Oct 6, 2026, 16:26 UTC

started

18:42 UTC

resolved

2 h 15 min

duration

Affected: OnDemand, Live Training, GIAC

Current status of SANS Institute: Operational — live SANS Institute status

Timeline

Oct 6, 2026, 16:26 UTC
identified
We have identified an issue with our login and we are working to resolve it.
Oct 6, 2026, 17:56 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026, 18:42 UTC
resolved
This incident has been resolved.

Updates as published by SANS Institute (original).

This was part of a wider event: 22 services reported incidents within the hour.

ThreatLocker 17:24 UTC · Degraded Performance on Instance G
Bentley Systems 17:21 UTC · IMS Authentication and Login Issues: MFA Services
OpenAI 17:15 UTC · Computer Use Is Experiencing Issues
EBSCO 17:07 UTC · Service Issue Reported – Mosaic
Worldpay 17:05 UTC · INC0678085 - LatinAmerica (LatAm) - Transaction processing issue is resolved.
Optimizely Service 17:00 UTC · Data processing delays in EMEA
Herbalife 16:44 UTC · Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
Keller Cloud 16:33 UTC · SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
Ping Identity 16:29 UTC · PingOne services impacted
Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
Plex 16:11 UTC · No AVOD ads on iOS or tvOS
Vercel 16:10 UTC · Vercel Auth login failures for pages with Deployment Protection enabled
Infura 16:00 UTC · MegaETH Testnet: Network Halted
CircleCI 16:00 UTC · Delays in pipelines, workflows, UI data, and notifications
AdGuard 15:57 UTC · AdGuard DNS - DNS resolution issues in Amsterdam