Minor incident
OpenAI: Degraded Performance of Dots on Enterprise
Oct 22, 2026, 18:51 UTC
started
20:55 UTC
resolved
2 h 04 min
duration
Current status of OpenAI: Operational — live OpenAI status
Timeline
- Oct 22, 2026, 18:51 UTCinvestigatingUsers are experiencing failures sending messages to dots.
- Oct 22, 2026, 18:59 UTCidentifiedOur teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.
- Oct 22, 2026, 20:55 UTCresolvedAll impacted services have now fully recovered.
Updates as published by OpenAI.
Other services with incidents at the same time
This was part of a wider event: 109 services reported incidents within the hour.
- Deepgram 19:27 UTC · Elevated Latency and Errors for Batch STT
- Fly.io 19:26 UTC · Degraded Edge Performance
- Amplitude 19:25 UTC · Notice: Amplitude not impacted by recent PHP vulnerabilities
- Zoom 19:16 UTC · Service Degradation Affecting Zoom Meetings Services in the US.
- CivicPlus 18:54 UTC · Intermittent Service Disruption - SeeClickFix 311 CRM
- Olark Live Chat 18:51 UTC · Message delivery interruption
- Frontline Education Public 18:43 UTC · Gradebook elementary report card error
- Instructure 18:19 UTC · New Quizzes Regrading Giving Errors on Ordering Questions
- PDQ 18:14 UTC · Vulnerability summaries may not be available for some customers
- UC Davis 18:11 UTC · ServiceNow Degradation
- Brevo 18:10 UTC · Issue with plan purchase
- Supabase 18:03 UTC · Log Drain Issues
- Optum 18:00 UTC · System Incident - Medical Network - Batch - Production
More OpenAI incidents
- October 23, 2026 Degraded experience with ChatGPT app connections using CIMD
- October 23, 2026 Help Center Chat Support Degraded
- October 23, 2026 Delays in customer support responses
- October 22, 2026 New Ad Accounts failing to provision admins
- October 22, 2026 Elevated ChatGPT conversation and Responses API errors
- October 21, 2026 Authentication errors for some users