No impact incident

OpenAI: Help Center Chat Support Degraded

Oct 23, 2026, 21:30 UTC

started

22:02 UTC

resolved

33 min

duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

Oct 23, 2026, 21:30 UTC
investigating
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [[email protected]](mailto:[email protected] "[email protected]") for assistance. We apologize for the inconvenience and will provide updates as they become available.
Oct 23, 2026, 21:52 UTC
monitoring
We have applied the mitigation and are monitoring the recovery.
Oct 23, 2026, 22:02 UTC
resolved
All impacted services have now fully recovered.

Updates as published by OpenAI.

This was part of a wider event: 109 services reported incidents within the hour.

Twilio 22:26 UTC · Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers
SimpleVoIP 22:14 UTC · Yealink device registration
Cielo 22:02 UTC · Erros de pedidos da LIO
UiPath 21:35 UTC · Degraded performance and intermittent failures in Orchestrator (Europe)
Socure 21:00 UTC · [SEV3] eCBSV API Outage Resulting in 5xx Errors
Mercari 20:52 UTC · Some Instant Pay payouts may be delayed or show an incorrect status
Strava 20:50 UTC · Beacon API Failures