OutageDB

Major incident

Nextech: NexCloud Service Disruption

Oct 29, 2026, 13:39 UTC
started
16:56 UTC
resolved
3 h 17 min
duration

Affected: Nextech NexCloud

Current status of Nextech: Operational — live Nextech status

Timeline

  1. Oct 29, 2026, 13:39 UTC
    investigating
    We are investigating an issue affecting access to NexCloud services for some customers. Our teams are actively working to identify the cause and restore normal service. We will provide additional updates as more information becomes available.
  2. Oct 29, 2026, 13:55 UTC
    identified
    The team has implemented a recovery action and is monitoring the environment as services recover. We are continuing to validate service availability for affected customers.
  3. Oct 29, 2026, 14:12 UTC
    monitoring
    NexCloud service has been restored, and we are seeing successful customer connections. The team continues to monitor the environment to ensure service remains stable.
  4. Oct 29, 2026, 16:56 UTC
    resolved
    This incident has been resolved.

Updates as published by Nextech (original).

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

More Nextech incidents