Major incident

Keller Cloud: KW.com and Consumer Service Notification

Affected: Command, KW.com, Command System

Current status of Keller Cloud: Operational — live Keller Cloud status

Timeline

1. Oct 29, 2026, 13:30 UTC
   investigating
   We are currently investigating a service disruption that may be affecting your ability to access and search on kw.com. We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com. We appreciate your patience in the meantime. - The KWRI Tech Team
2. Oct 29, 2026, 14:55 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 29, 2026, 16:07 UTC
   monitoring
   Our engineering teams have implemented a fix to address the service disruption affecting KW.com and Agent Sites. Initial monitoring indicates that services have stabilized and functionality has been restored. We will continue closely monitoring performance to ensure services remain stable. We appreciate your patience as our teams worked to address this issue.
4. Oct 29, 2026, 16:38 UTC
   resolved
   An incident that may have affected your kw.com site and listing search has been resolved. For additional information, please see our KW Status page at status.kw.com. Thank you again for your patience while we worked to restore service. - The KWRI Tech Team

Updates as published by Keller Cloud (original).