OutageDB

Major incident

Nextech: Degraded Performance

Nov 5, 2026, 15:03 UTC
started
19:11 UTC
resolved
4 h 07 min
duration

Affected: Nextech EHR (powered by IntelleChartPRO), Nextech Practice Management (powered by Practice+)

Current status of Nextech: Operational — live Nextech status

Timeline

  1. Nov 5, 2026, 15:03 UTC
    investigating
    We are investigating reports of degraded performance. Customers may experience intermittent errors, slower-than-normal response times, or delays when performing certain actions. We will provide additional updates as more information becomes available.
  2. Nov 5, 2026, 15:08 UTC
    investigating
    We are continuing to investigate this issue.
  3. Nov 5, 2026, 15:40 UTC
    investigating
    We are continuing to investigate this issue.
  4. Nov 5, 2026, 16:02 UTC
    identified
    The issue has been identified and a fix is being implemented.
  5. Nov 5, 2026, 16:29 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  6. Nov 5, 2026, 19:11 UTC
    resolved
    This incident has been resolved.

Updates as published by Nextech (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

More Nextech incidents