Critical incident

Nextech: Login and Access Issues

Affected: Nextech Practice Management (powered by Practice+)

Current status of Nextech: Operational — live Nextech status

Timeline

1. Aug 14, 2026, 11:51 UTC
   investigating
   We are investigating reports of an issue affecting login and access functionality. Customers may experience inability to log in, application errors, and intermittent access issues. Our team is actively working to determine the cause and assess the scope of impact. We will provide additional updates as more information becomes available. We apologize for the disruption and appreciate your patience.
2. Aug 14, 2026, 13:08 UTC
   identified
   We have identified the cause of the issue and are working on a resolution. While work is ongoing, some customers may continue to experience inability to log in, application errors, and intermittent access issues. We are prioritizing restoration efforts and closely monitoring the environment. Our next update will be provided once implementation progress has been confirmed.
3. Aug 14, 2026, 13:25 UTC
   monitoring
   A corrective action has been implemented. Service functionality has been restored, and we are actively monitoring system performance to ensure stability and confirm that the issue has been fully resolved. We will continue monitoring and provide confirmation once validation activities have been completed.
4. Aug 14, 2026, 14:07 UTC
   resolved
   This has been resolved and we are continuing to monitor the performance.

Updates as published by Nextech (original).