Major incident

Cornerstone: Queue processing issue on US SL1

Oct 29, 2026, 14:33 UTC
started
19:26 UTC
resolved
4 h 53 min
duration

Affected: Message Queuing

Current status of Cornerstone: Partial outage — live Cornerstone status

Timeline

  1. Oct 29, 2026, 14:33 UTC
    investigating
    US SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
  2. Oct 29, 2026, 16:54 UTC
    monitoring
    The issue has been resolved and the queues are successfully processing. We will keep the status in a Monitoring for a period of time to confirm continued stability and ensure the issue does not recur.
  3. Oct 29, 2026, 19:26 UTC
    resolved
    This issue is resolved. The queues are continuing to process successfully.

Updates as published by Cornerstone (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

More Cornerstone incidents