Minor incident

Infobip: Global (Europe) - Zalo service degradation

Oct 29, 2026, 13:53 UTC
started
15:03 UTC
resolved
1 h 09 min
duration

Affected: Global (Europe)

Current status of Infobip: Operational — live Infobip status

Timeline

  1. Oct 29, 2026, 13:53 UTC
    investigating
    We are currently experiencing issues with the Zalo service over the Global (Europe) data center. Clients may experience delays in inbound message processing. More information will follow in the next update.
  2. Oct 29, 2026, 15:03 UTC
    resolved
    The issue has been successfully resolved and the service is once again operational. During the below timeframe, you may have experienced processing delays for inbound Zalo traffic. Start (UTC): 29 October 2026 06:10 End (UTC): 29 October 2026 15:02 Impact: Zalo inbound message processing delay

Updates as published by Infobip (original).

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

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