Minor incident
Infobip: Global (Europe) - Zalo service degradation
Oct 29, 2026, 13:53 UTC
started
15:03 UTC
resolved
1 h 09 min
duration
Affected: Global (Europe)
Current status of Infobip: Operational — live Infobip status
Timeline
- Oct 29, 2026, 13:53 UTCinvestigatingWe are currently experiencing issues with the Zalo service over the Global (Europe) data center. Clients may experience delays in inbound message processing. More information will follow in the next update.
- Oct 29, 2026, 15:03 UTCresolvedThe issue has been successfully resolved and the service is once again operational. During the below timeframe, you may have experienced processing delays for inbound Zalo traffic. Start (UTC): 29 October 2026 06:10 End (UTC): 29 October 2026 15:02 Impact: Zalo inbound message processing delay
Updates as published by Infobip (original).
Other services with incidents at the same time
This was part of a wider event: 13 services reported incidents within the hour.
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- Cornerstone 14:33 UTC · Queue processing issue on US SL1
- Cloudflare 14:16 UTC · Increased Durable Objects, D1 and Workflows Error Rates
- UCSB 14:12 UTC · 504 Gateway Time-Out message on SSO Sites
- GoTo 14:08 UTC · LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure
- Invoca 14:07 UTC · Insights & Analytics Dashboards not Loading
- Flexera System Status Dashboard 13:53 UTC · Flexera One - SaaS Manager - EU - Service Disruption
- PowerSchool Products 13:41 UTC · SchoolMessenger Communicate - login issue
- Riskified 13:39 UTC · Riskified availability issues
- Nextech 13:39 UTC · NexCloud Service Disruption
- Keller Cloud 13:30 UTC · KW.com and Consumer Service Notification
- Scaleway 13:28 UTC · [NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors
- SumUp 13:20 UTC · Keyboard not showing during PIN entry
- Contentsquare 13:18 UTC · Voice of Customer (VoC) Module Not Loading Properly
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