OutageDB

Minor incident

Nextech: Switching between products or organization access issues

Oct 19, 2026, 14:00 UTC
started
15:06 UTC
resolved
1 h 06 min
duration

Affected: Nextech EHR (powered by IntelleChartPRO), Nextech Practice Management (powered by Practice+)

Current status of Nextech: Operational — live Nextech status

Timeline

  1. Oct 19, 2026, 14:00 UTC
    identified
    We are investigating reports of some users experiencing difficulty accessing Nextech EHR when switching between products or organizations. Affected users may encounter a loading screen when attempting to switch. We will provide additional updates as more information becomes available.
  2. Oct 19, 2026, 14:32 UTC
    identified
    We have identified the cause of the issue and are working on a resolution. Our next update will be provided once implementation progress has been confirmed.
  3. Oct 19, 2026, 14:45 UTC
    monitoring
    A fix has been implemented and initial testing confirms functionality has been restored. We are monitoring the environment to ensure continued stability.
  4. Oct 19, 2026, 15:06 UTC
    resolved
    This incident has been resolved.

Updates as published by Nextech (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

More Nextech incidents