Critical incident

Nextech: Incident Reported

Affected: Nextech NexCloud

Current status of Nextech: Operational — live Nextech status

Timeline

1. Aug 27, 2026, 13:26 UTC
   investigating
   We are investigating reports of multiple issues affecting our Nexcloud product. Our team is actively working to determine the cause and assess the scope of impact. We will provide additional updates as more information becomes available. We apologize for the disruption and appreciate your patience.
2. Aug 27, 2026, 14:28 UTC
   identified
   We are aware of an issue impacting a subset of users who may be unable to log in or may experience connectivity issues. Our teams have identified the affected services and are performing emergency maintenance to restore normal operation. During this maintenance window, affected users may experience a brief interruption in service. We are actively working to restore service as quickly as possible and will provide additional updates as they become available.
3. Aug 27, 2026, 15:06 UTC
   monitoring
   The emergency maintenance has been completed, and service has been restored. Customers who were impacted should now be able to log in and resume normal operations. We will continue to monitor the environment closely to ensure stability.
4. Aug 27, 2026, 18:03 UTC
   resolved
   This incident has been resolved.

Updates as published by Nextech (original).