Critical incident

WiscNet: 2310636 | Network Event - 10/29

Affected: Holmen School District, Osceola School District, River Valley School District, Saint Croix Central School District, Wrightstown Community School District, School District of Ladysmith, Mid-State Technical College, Neillsville School District, Northland College, Owen-Withee School District, Rhinelander School District, Stanley-Boyd Area School District, Thorp School District, Tomahawk School District, Waupaca County

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 29, 2026, 13:18 UTC
   investigating
   Hello, We are seeing a network event at 8:13 AM and are currently investigating.
2. Oct 29, 2026, 13:46 UTC
   investigating
   Hello, We are working with our local provider for further investigation. There is no ETR yet at this time.
3. Oct 29, 2026, 14:46 UTC
   identified
   Hello, Our local provider is actively investigating. There is still no ETR yet.
4. Oct 29, 2026, 15:53 UTC
   resolved
   Hello, We are seeing services restore at 9:50 AM today. Our local provider needed to reboot a device on their network.
5. Oct 29, 2026, 16:02 UTC
   postmortem
   Date & Time of Incident: 10/29 at 8:13 AM Duration: 97 minutes Technician\(s\): Jim Review Date: 10/29 Brief Summary: The outage was due an issue with our local provider's network device that had to be rebooted. Root Cause: Local provider’s network device

Updates as published by WiscNet (original).