OutageDB

Klara outage history and status

Is Klara down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
97.85%
uptime, 90 days
8
incidents, 90 days
4 h 09 min
median time to fix
Sep 16, 2026
last incident

Klara components

Klara outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 320 min of major outage 2 Jan Feb: 4 incidents, 442 min of major outage 4 Feb Mar: 1 incidents, 256 min of major outage 1 Mar Apr: 3 incidents, 143 min of major outage 3 Apr May: 1 incidents, 1440 min of major outage 1 May Jun: 2 incidents, 188 min of major outage 2 Jun Jul: 2 incidents, 115 min of major outage 2 Jul Aug: 4 incidents, 1076 min of major outage 4 Aug Sep: 4 incidents, 1710 min of major outage 4 Sep Oct: 0 incidents, 0 min of major outage Oct
Klara incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 16, 2026, 12:37 UTC Salesforce Outage
Other
 Critical 4 h 51 min
Sep 14, 2026, 13:08 UTC Broadcast Issue - 03507087
Other
 Major 1 h 25 min
Sep 3, 2026, 13:11 UTC Invalid Check-in URL - 03495955
Other
 Major 3 h 03 min
Sep 1, 2026, 16:53 UTC Delayed Verification Codes - 03492413
Web Browser Access, Mobility App
 Major 19 h 11 min
Aug 28, 2026, 17:12 UTC Pending eForm submissions 03487798
Eforms
 Major 1 h 46 min
Aug 12, 2026, 22:32 UTC Login issues - 03466934
Web Browser Access, Mobility App
 Major 12 h 44 min
Aug 12, 2026, 15:47 UTC Login Issues - 03465897
Web Browser Access
 Major 3 h 26 min
Aug 3, 2026, 20:08 UTC Patients unable to log into Klara - 03451647
Web Browser Access, Mobility App
 Minor 20 h 03 min
Jul 6, 2026, 11:58 UTC Users not receiving verification codes and general login issues - 03414979
Web Browser Access, Mobility App, Chrome Extension, Other
 Critical 1 h 36 min
Jul 1, 2026, 17:58 UTC Reporting is down - 03412398
Reporting
 Critical 19 min
Jun 15, 2026, 18:42 UTC Issue with support cases being created on support.klara.com
Other
 Minor 17 h 17 min
Jun 5, 2026, 14:59 UTC Links in Patient texts are not working
Web Browser Access, Other
 Major 3 h 08 min
May 13, 2026, 21:33 UTC Mobile Checkin URL may show as invalid.
Messaging
 Major 39 h 56 min
Apr 22, 2026, 12:22 UTC Klara Extension Refused to Connect Error - 03323170
Chrome Extension
 Critical 1 h 06 min
Apr 16, 2026, 17:18 UTC Klara Unresponsive - 03317688
Web Browser Access, Mobility App, Messaging, Video Visits, Klara Website Widget, Chrome Extension
 Critical 1 h 17 min
Apr 2, 2026, 21:00 UTC Users not receiving email codes
Web Browser Access, Mobility App, Other
 No impact <1 min
Mar 18, 2026, 14:21 UTC Errors on the Patient import Search page - 03275107
EHR/PM Data Import/Export, Other
 Major 4 h 16 min
Feb 24, 2026, 14:24 UTC Errors when Logging in and switching inboxes - 03247993
Web Browser Access, Other
 Major 3 h 41 min
Feb 19, 2026, 19:14 UTC Klara Slowness - 03244110
Web Browser Access, Mobility App, Video Visits, Other
 Minor 2 h 10 min
Feb 19, 2026, 11:51 UTC Delayed Notifications in Klara - 03243213
Messaging, Eforms
 Major 3 h 40 min
Feb 2, 2026, 17:38 UTC Delayed Notifications in Klara - 03223636
Messaging, Other
 Minor 50 min
Jan 19, 2026, 18:18 UTC KLARA Bad Gate Way and Time Out Error - 03207888
Web Browser Access, Mobility App, Messaging, EHR/PM Data Import/Export, Eforms, Video Visits
 Critical 4 h 07 min
Jan 7, 2026, 17:42 UTC Klara Loading Issue - 03195359
Messaging, Other
 Major 1 h 12 min
Nov 3, 2025, 14:48 UTC KSO: 03128647 | Delay in Data for In-App Reports
Reporting
 Minor 2 days 22 h
Oct 20, 2025, 12:40 UTC Application Pausing on Logins as well as Transitioning Screens - 03112021
Web Browser Access, Mobility App, Messaging, EHR/PM Data Import/Export, Reporting, Other
 Major 28 h 48 min

50 incidents in our archive since April 7, 2025.

When and where Klara fails

By weekday

Most incidents start on Mon.

  • Mon21
  • Tue4
  • Wed13
  • Thu8
  • Fri4
  • Sat0
  • Sun0

Most affected, last 12 months

  • Other13
  • Web Browser Access11
  • Mobility App8
  • Messaging6
  • Chrome Extension4
  • Eforms3
  • Reporting3
  • Video Visits3

When Klara went down with others

Other communication services

FAQ

Is Klara down right now?
At our last check Klara's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Klara go down?
Klara reported 8 incidents in the last 90 days (7 major or critical), with 2,786 minutes of major outage: 97.85% uptime.
When was the last Klara outage?
The latest reported incident started on Sep 16, 2026, 12:37 UTC: "Salesforce Outage", resolved after 4 h 51 min.
How long do Klara outages last?
Half of Klara's incidents in the last 90 days were resolved within 4 h 09 min.

Source: Klara official status page · RSS of Klara incidents · status badge for your site