Major incident

Klara: Login Issues - 03465897

Affected: Web Browser Access

Current status of Klara: Operational — live Klara status

Timeline

1. Aug 12, 2026, 15:47 UTC
   investigating
   We have reports that some users are seeing intermittent login issues where the login page does not load. We are investigating this issue further and will update shortly. Some users have reported success clearing cookies and caches.
2. Aug 12, 2026, 17:28 UTC
   monitoring
   A fix has been implemented that should resolve the issue, we will continue to monitor.
3. Aug 12, 2026, 19:13 UTC
   resolved
   This issue is resolved.

Updates as published by Klara (original).