Major incident

Klara: Pending eForm submissions 03487798

Affected: Eforms

Current status of Klara: Operational — live Klara status

Timeline

1. Aug 28, 2026, 17:12 UTC
   investigating
   We are currently investigating an issue where some eForms are stuck in a processing status. Our team is actively working to identify the cause and resolve the issue as quickly as possible. We appreciate your patience and will provide an update as soon as we have more information.
2. Aug 28, 2026, 17:53 UTC
   monitoring
   A fix has been deployed and we believe the issue is now resolved. We will continue to monitor.
3. Aug 28, 2026, 17:55 UTC
   monitoring
   The issue has been resolved, and forms are now processing successfully. We will continue to monitor the situation to ensure everything remains stable.
4. Aug 28, 2026, 18:58 UTC
   resolved
   This issue is resolved.

Updates as published by Klara (original).