Major incident

Klara: Invalid Check-in URL - 03495955

Sep 3, 2026, 13:11 UTC
started
16:14 UTC
resolved
3 h 03 min
duration

Affected: Other

Current status of Klara: Operational — live Klara status

Timeline

  1. Sep 3, 2026, 13:11 UTC
    investigating
    We have received reports where patients are seeing invalid URLs for check-in links sent to them. We are investigating the issue and will update shortly.
  2. Sep 3, 2026, 14:21 UTC
    monitoring
    A fix has been put into place and we believe the issue to be resolved. We will continue to monitor.
  3. Sep 3, 2026, 16:14 UTC
    resolved
    This issue is resolved.

Updates as published by Klara (original).

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This was part of a wider event: 74 services reported incidents within the hour.

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