Major incident

EBSCO: Service Issue Reported – Stacks Access Issues

Oct 21, 2026, 16:36 UTC

started

14:41 UTC

resolved October 22, 2026

22 h 05 min

duration

Affected: Stacks

Current status of EBSCO: Operational — live EBSCO status

Timeline

Oct 21, 2026, 16:36 UTC
investigating
We have received reports of some STACKS customers experiencing access issues to their websites. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Oct 22, 2026, 14:41 UTC
resolved
The issues customers reported with Stacks access are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Updates as published by EBSCO (original).

This was part of a wider event: 109 services reported incidents within the hour.

Clever 17:35 UTC · Clever is updating our home page. Product login and usage is not impacted.
ElevenLabs 17:30 UTC · Marketing website
ElevenLabs 17:30 UTC · Inbound Twilio calls experiencing intermittent connection failures
ElevenLabs 17:30 UTC · EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
ElevenLabs 17:30 UTC · Claude MCP connection not working
ElevenLabs 17:30 UTC · EU Agents disruption in SIP calls
ElevenLabs 17:30 UTC · [Isolated environments] Issue with voices on EU and India Residency environments
ElevenLabs 17:30 UTC · Increased Rate of LLM Failure Errors on Agent Platform Calls
ElevenLabs 17:30 UTC · Request failures with the V3 model
ElevenLabs 17:30 UTC · Instant Voice Clone creation failures
ElevenLabs 17:30 UTC · Elevated error rate for Eleven Multilingual v2 model
ElevenLabs 17:30 UTC · Some TTS requests seeing increased latency
ElevenLabs 17:30 UTC · Website authentication rejecting all frontend requests
ElevenLabs 17:30 UTC · Some support request forms may be unavailable
ElevenLabs 17:30 UTC · Website Slowness and API Request Latency