Critical incident

EBSCO: Service Issue Reported – Mosaic

Oct 6, 2026, 17:07 UTC

started

18:06 UTC

resolved

59 min

duration

Affected: Mosaic

Current status of EBSCO: Operational — live EBSCO status

Timeline

Oct 6, 2026, 17:07 UTC
investigating
We have received reports of an issue with Mosaic, specifically, Mosaic is inaccessible at the moment. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Oct 6, 2026, 18:06 UTC
resolved
The issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Updates as published by EBSCO (original).

Sinch 18:01 UTC · Delivery Issue Nicaragua - Tigo
UiPath 17:50 UTC · [Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
Cursor 17:49 UTC · Investigating service degradation — Security Reviewer Agents
Telnyx 17:38 UTC · Delayed delivery of 10DLC SMS messages to AT&T destinations
ThreatLocker 17:24 UTC · Degraded Performance on Instance G
Bentley Systems 17:21 UTC · IMS Authentication and Login Issues: MFA Services
OpenAI 17:15 UTC · Computer Use Is Experiencing Issues
Worldpay 17:05 UTC · INC0678085 - LatinAmerica (LatAm) - Transaction processing issue is resolved.
Optimizely Service 17:00 UTC · Data processing delays in EMEA
Herbalife 16:44 UTC · Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
Keller Cloud 16:33 UTC · SSO Authenticator Outage causing access issues with Command, Command MC & Consumer
Ping Identity 16:29 UTC · PingOne services impacted
SANS Institute 16:26 UTC · Login Services Down
Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
Plex 16:11 UTC · No AVOD ads on iOS or tvOS