Major incident

EBSCO: Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues

Oct 20, 2026, 12:14 UTC
started
13:03 UTC
resolved
49 min
duration

Affected: EBSCOhost Research Databases, EBSCO Discovery Service

Current status of EBSCO: Operational — live EBSCO status

Timeline

  1. Oct 20, 2026, 12:14 UTC
    investigating
    We have received reports of an issue when attempting to access EBSCO Discovery Service and EBSCOhost via OpenAthens. OpenAthens is aware of this issue and is working to restore service. We will update this page when more information is available. Please refer to the OpenAthens status page for more details: https://status.openathens.net/
  2. Oct 20, 2026, 13:03 UTC
    resolved
    The issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support. Please refer to the OpenAthens status page for more information: https://status.openathens.net/

Updates as published by EBSCO (original).

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