Major incident

CM.com: Electronic Cash Register - Management portal is experiencing issues.

Oct 20, 2026, 09:22 UTC

started

13:14 UTC

resolved

3 h 52 min

duration

Affected: Management Portal

Current status of CM.com: Operational — live CM.com status

Timeline

Oct 20, 2026, 09:22 UTC
investigating
We are currently investigating this issue.
Oct 20, 2026, 09:23 UTC
investigating
We are continuing to investigate this issue.
Oct 20, 2026, 12:07 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 20, 2026, 13:14 UTC
resolved
This incident has been resolved.

Updates as published by CM.com (original).

Paysafe 10:21 UTC · Service Disruption - Cardinal
PaperCut Software 10:18 UTC · PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
Scaleway 10:12 UTC · [Cockpit] Listing data exporters results in an error
Sage 09:55 UTC · Brightpearl - Operational
Crisp 09:40 UTC · Rema Connect: Partially missing data for received to store
SonicWall - Cloud Secure Edge 09:26 UTC · GCP outage effecting the Global-Edge Primary PoP
BigCommerce 09:23 UTC · Search Indexing Delays Affecting a Subset of US Stores
AdGuard 09:23 UTC · AdGuard DNS - private DNS query log delay
Scaleway 09:23 UTC · Degraded Performances on it-mil APIs
AfterShip 09:16 UTC · Carrier dpd-uk is unstable - Start Time - 2026/10/20 09:15 UTC - End Time - 2026/10/21 01:53 UTC
Sage 09:14 UTC · Online Help Center (FR) - Operational
Brandwatch 09:09 UTC · Delays Loading DMs and Comments in Engage
DoorDash 08:48 UTC · Partial Order Health impacted
MoEngage 08:43 UTC · https://moengage.com/docs experiencing issues
Imperva 08:43 UTC · [INC-1166] Service Degradation Affecting Newly Onboarded Sites