Minor incident

Imperva: [INC-1166] Service Degradation Affecting Newly Onboarded Sites

Affected: Cloud Security Management Platform

Current status of Imperva: Under maintenance — live Imperva status

Timeline

1. Oct 20, 2026, 08:43 UTC
   investigating
   We are investigating a service degradation affecting resolution for some newly onboarded sites. Our teams are working to determine the cause and will provide updates as more information becomes available. The next update will be provided by 09:15 UTC.
2. Oct 20, 2026, 09:04 UTC
   identified
   Our internal teams have identified the service degradation that is affecting the newly onboarded sites. We are currently working to remediate the incident and further updates will be provided as information becomes available. The next update will be before 09:45 UTC
3. Oct 20, 2026, 09:43 UTC
   identified
   Efforts into mitigating the issue are still ongoing. Further updates will be provided as information becomes available. The next update will be before 11:15 UTC
4. Oct 20, 2026, 10:26 UTC
   identified
   Efforts to mitigate the issue are still ongoing. Our teams continue working to restore normal service. Further updates will be provided as information becomes available.
5. Oct 20, 2026, 12:54 UTC
   identified
   Imperva teams continue working to mitigate the issue and restore normal service. We are currently implementing and validating mitigation actions. Further updates will be provided as information becomes available.
6. Oct 20, 2026, 14:28 UTC
   identified
   Mitigation efforts are ongoing. Our teams have completed additional configuration changes and continue working to restore normal service. Further updates will be provided as information becomes available.
7. Oct 20, 2026, 16:12 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
8. Oct 20, 2026, 16:21 UTC
   resolved
   This incident has been resolved.

Updates as published by Imperva (original).