Minor incident

CM.com: Mobile Service Cloud - Productivity wallboards

Oct 26, 2026, 09:48 UTC

started

12:15 UTC

resolved

2 h 27 min

duration

Affected: Native Voice

Current status of CM.com: Operational — live CM.com status

Timeline

Oct 26, 2026, 09:48 UTC
identified
We are aware of an issue affecting wallboards in Mobile Service Cloud. Productivity wallboards may appear empty or not display up-to-date data. Instant and Native Voice wallboards are not affected. Our engineering team has identified a likely cause related to a recent release and is working on a fix.
Oct 26, 2026, 10:07 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 26, 2026, 12:15 UTC
resolved
This incident has been resolved.

Updates as published by CM.com (original).

This was part of a wider event: 57 services reported incidents within the hour.

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BeatStars 10:05 UTC · Issue Accessing Purchased Downloads and Licenses
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Red Hat 09:43 UTC · Red Hat Connect Major Outage - Investigating
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Instructure 09:38 UTC · Some users may be experiencing slow load times or errors when accessing New Quizzes
Branch 09:32 UTC · Custom Exports API – Processing Delay
Moonshot AI 09:21 UTC · Kimi Code K3 模型服务持续波动
Circle 08:58 UTC · xReserve operations delayed on Miden blockchain
Scaleway 08:54 UTC · [Support] Delays in ticket processing