No impact incident

CM.com: Ticketing - Scanning incidents - Museum & Parks

Affected: Global Ticket / Ticketing Museum & Parks, Scan app

Current status of CM.com: Operational — live CM.com status

Timeline

1. Oct 24, 2026, 09:38 UTC
   investigating
   Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others. This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
2. Oct 24, 2026, 09:59 UTC
   identified
   A fix has been implemented by Intersolve and are monitoring the results.
3. Oct 24, 2026, 10:09 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 24, 2026, 10:16 UTC
   resolved
   This incident has been resolved.

Updates as published by CM.com (original).