Minor incident

DoorDash: Partial Order Health impacted

Affected: Orders, Menu Updates

Current status of DoorDash: Operational — live DoorDash status

Timeline

1. Oct 20, 2026, 08:48 UTC
   investigating
   We are currently experiencing partial disruption in order health, the team is investigating
2. Oct 20, 2026, 08:55 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 20, 2026, 10:32 UTC
   investigating
   The incident has been mitigated and the order health is back to normal
4. Oct 20, 2026, 12:11 UTC
   resolved
   This incident has been resolved.
5. Oct 22, 2026, 18:06 UTC
   postmortem
   On October 20, between 1:20 AM and 2:38 AM PT, with a shorter recurrence around 4:30–4:48 AM PT, some partners using our Marketplace API experienced delays and errors, including in order confirmation. The cause was a defect in a background process that was being validated as part of a platform migration. We disabled it and the service returned to normal.

Updates as published by DoorDash (original).