OutageDB

Major incident

Cardiff University: Issues accessing OneDrive whilst on campus

Oct 22, 2026, 12:22 UTC
started
08:37 UTC
resolved October 23, 2026
20 h 15 min
duration

Affected: Microsoft Cloud Storage

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

  1. Oct 22, 2026, 12:22 UTC
    monitoring
    We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has been identified, and a possible fix applied. Early indications are that this remediation has restored the service to normal again. If you have previously encountered this issue and are on campus, please try to access your OneDrive again now that the fix has been applied.
  2. Oct 22, 2026, 14:13 UTC
    monitoring
    Latest reports indicate that whilst the fix has been effective for some, others are still encountering issues with accessing OneDrive whilst on campus. Therefore, investigations are continuing into the cause and any possible fixes. Access to OneDrive whilst not on campus seems unaffected.
  3. Oct 23, 2026, 08:37 UTC
    resolved
    Additional fixes have been applied and access to OneDrive whilst on campus has been fully restored for everyone. We apologise for the inconvenience this issue has caused.

Updates as published by Cardiff University (original).

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This was part of a wider event: 57 services reported incidents within the hour.

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