OutageDB

Minor incident

Brandwatch: Consumer Research / Listen - Delays in real time data

Oct 14, 2026, 14:42 UTC
started
11:28 UTC
resolved October 15, 2026
20 h 45 min
duration

Affected: Data Collection, Listen

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

  1. Oct 14, 2026, 14:42 UTC
    investigating
    We are currently experiencing an issue with delays in real time mentions for most Data Sources. Are engineers looking into resolving this, and no data loss is to be expected. We will keep you notified of any updates, and apologies for any inconvenience caused.
  2. Oct 14, 2026, 18:03 UTC
    identified
    Most sources have recovered, but Online News remains delayed. Our Engineering team is still working to resolve this.
  3. Oct 15, 2026, 11:28 UTC
    resolved
    This is to inform you that the issue has now been resolved. Many thanks for your patience and apologies for any inconvenience caused.

Updates as published by Brandwatch (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

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