OutageDB

Minor incident

Brandwatch: Labels Functionality in Publish and Measure

Oct 13, 2026, 09:42 UTC
started
23:01 UTC
resolved October 15, 2026
2 days 13 h
duration

Affected: Publish, Measure

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

  1. Oct 13, 2026, 09:42 UTC
    investigating
    We are currently investigating an issue affecting the label functionality in Publish. Labels in Measure have also been identified as affected. Our team is actively investigating the issue, and we will provide further updates as more information becomes available. Thank you for your patience while we work to resolve this.
  2. Oct 13, 2026, 23:05 UTC
    monitoring
    Our Product Team have implemented a fix which has restored Label functionality across both Publish & Measure. Thank you for your patience and we apologise for any inconvenience or confusion this issue may have caused. We are continuing to monitor and will provide a final update soon.
  3. Oct 15, 2026, 23:01 UTC
    resolved
    We are pleased to confirm that this issue has been fully resolved.

Updates as published by Brandwatch (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

More Brandwatch incidents