No impact incident

Brandwatch: Consumer Research / Listen - Delays in Online News Data Collection

Oct 14, 2026, 10:20 UTC
started
12:34 UTC
resolved
2 h 14 min
duration

Affected: Data Collection, Listen

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

  1. Oct 14, 2026, 10:20 UTC
    investigating
    We are currently experiencing delays in Online News data collection. Our team is investigating the issue and working to restore normal processing as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide further updates as more information becomes available.
  2. Oct 14, 2026, 12:34 UTC
    resolved
    The issue causing delays in Online News data collection has been resolved, and data collection has returned to normal. We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

Updates as published by Brandwatch (original).

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