Minor incident

Blackbaud: Active Issue Alert – Blackbaud Luminate Online - 000699240

Oct 23, 2026, 14:14 UTC

started

15:45 UTC

resolved

1 h 31 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 23, 2026, 14:14 UTC
investigating
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 23, 2026, 14:54 UTC
investigating
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 23, 2026, 15:33 UTC
investigating
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 23, 2026, 15:45 UTC
resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

This was part of a wider event: 27 services reported incidents within the hour.

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Sage 14:48 UTC · Sage Business Cloud Accounting (UKI/NA) - Partial Outage
Blackboard 14:40 UTC · Illuminate data refresh delays for LMS data (US region)
Scaleway 14:24 UTC · [BookMyName] PHP emergency migration — multiple service regressions
SimplePractice 14:19 UTC · Identified missing translations within Secure Messaging
Telnyx 14:19 UTC · Service disruption affecting Mission Control, Call Control/TeXML API
Optimizely Service 14:14 UTC · Degraded Performance - CMS Edit Mode in DXP
Bling 14:12 UTC · Contas a receber não baixadas - Boletos Bling Conta
Snyk 14:10 UTC · Snyk Test Down in SNYK-US-01
Berklee IT Services 14:01 UTC · Partial Outage: Colleague
WiscNet 13:57 UTC · [2307805] Wiscnet - r-sheboygansd - Down