Major incident

Auth0: We have detected an issue.

Affected: User Authentication, Multi-factor Authentication, Management API

Current status of Auth0: Minor issues — live Auth0 status

Timeline

1. Aug 27, 2026, 10:28 UTC
   investigating
   We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
2. Aug 27, 2026, 10:56 UTC
   identified
   We have identified the cause, and have performed a rollback. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
3. Aug 27, 2026, 11:06 UTC
   monitoring
   The Auth0 Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability.
4. Aug 27, 2026, 12:03 UTC
   resolved
   Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
5. Sep 8, 2026, 22:15 UTC
   postmortem
   A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf)

Updates as published by Auth0 (original).