Major incident

Auth0: Elevated Errors on Multiple Public Cloud Environments

Affected: User Authentication, User Authentication, User Authentication, User Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication

Current status of Auth0: Minor issues — live Auth0 status

Timeline

1. Oct 14, 2026, 05:01 UTC
   investigating
   We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
2. Oct 14, 2026, 05:32 UTC
   resolved
   Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
3. Oct 23, 2026, 20:05 UTC
   postmortem
   A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-10-14\_-\_Third-Party\_Outage\_Impacting\_Public\_and\_Private\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-10-14_-_Third-Party_Outage_Impacting_Public_and_Private_Cloud_Environments.pdf)

Updates as published by Auth0 (original).