Minor incident

Twilio: SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria

Oct 13, 2026, 14:33 UTC

started

03:46 UTC

resolved October 14, 2026

13 h 13 min

duration

Affected: SMS, Europe

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 13, 2026, 14:33 UTC
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 2026, 15:34 UTC
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 2026, 17:34 UTC
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 2026, 21:39 UTC
monitoring
We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 2026, 23:39 UTC
monitoring
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 2026, 03:46 UTC
resolved
The incident has been resolved and SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria is operating normally.

Updates as published by Twilio (original).

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