Minor incident
Sage: Sage Intacct - Partial Outage
Oct 13, 2026, 14:28 UTC
started
16:00 UTC
resolved
1 h 32 min
duration
Affected: Sage Intacct, Sage Intacct
Current status of Sage: Minor issues — live Sage status
Timeline
- Oct 13, 2026, 14:28 UTCinvestigatingWe are investigating a potential issue with the service. An update will be provided within 30 minutes.
- Oct 13, 2026, 14:54 UTCmonitoringWe have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- Oct 13, 2026, 16:00 UTCresolvedThe issue is resolved and the service continues to perform as expected.
Updates as published by Sage (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- SU ITS 15:28 UTC · Listserv Service Disruption
- Wave 15:27 UTC · Incorrect Payout Date Display
- Sangoma 15:25 UTC · TeamHub login & accessing issues - TeamHub
- Twilio 15:18 UTC · Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil
- Imperva 15:18 UTC · [INC-1161] Issue Resulting in Unexpected IRA Blocking
- Cloudflare 15:18 UTC · Cloudflare Workers - Cron Trigger Activation Issues
- GMO GlobalSign 15:17 UTC · Atlas Certificate Issuance (HVCA API) customer parsing issue
- SerpApi 15:09 UTC · [Google Search API][Google Shopping API] Searches returning irrelevant/poisoned results
- KnowBe4 15:03 UTC · Console Login Issues
- Pitt Digital Systems 14:54 UTC · Vendor Issue Affecting Access to Online Cybersecurity Training
- Bling 14:51 UTC · Dificuldade ao exportar produto para Shein
- Twilio 14:33 UTC · SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria
- Brown University 14:22 UTC · After-the-Fact Service Alert - Resolved: iLab Unavailable
- Mercado Pago 14:15 UTC · ALL SITES - Delay in Webhook Payments notifications
- CivicPlus 14:13 UTC · Web Central - Degraded Performance
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