Major incident
SurveyMonkey: Intermittent error when logging in
Apr 22, 2026, 18:56 UTC
started
19:13 UTC
resolved
18 min
duration
Affected: SurveyMonkey
Current status of SurveyMonkey: Operational — live SurveyMonkey status
Timeline
- Apr 22, 2026, 18:56 UTCinvestigatingWe are currently investigating this issue.
- Apr 22, 2026, 19:13 UTCresolvedThis incident has been resolved.
Updates as published by SurveyMonkey (original).
Other services with incidents at the same time
This was part of a wider event: 18 services reported incidents within the hour.
- Morningstar Product 19:16 UTC · Morningstar Plan Advantage User Experience Outage
- NetBird 18:49 UTC · DNS propagation issues with Login domain
- Peloton 18:48 UTC · Some Members Unable to Log in to Peloton
- UserZoom 18:47 UTC · Userzoom down
- Port 18:47 UTC · Issue accessing Port's Web UI in the EU
- Prismic 18:45 UTC · Prismic.io is currently experiencing issues with authentication
- Toast System 18:42 UTC · ToastWeb Incident
- Verkada Command 18:36 UTC · Verkada Alarms outage
- Auth0 18:29 UTC · Elevated Errors on Public Cloud Environments
- mux 18:10 UTC · Increased re-buffering and errors for some assets and live streams
- Ohio University 18:00 UTC · Transact Campus
More SurveyMonkey incidents
- October 14, 2026 Login and signup issues
- October 6, 2026 500 error on Transaction History for Team Admins
- October 2, 2026 Custom data / respondent metadata missing from Individual Response Table and XLS exports
- September 24, 2026 Audience Preview Page is not responding
- August 19, 2026 Blank page for Multi-Survey Analysis
- August 18, 2026 Excel/CSV Exports are failing