Major incident

mux: Increased re-buffering and errors for some assets and live streams

Apr 22, 2026, 18:10 UTC

started

19:46 UTC

resolved

1 h 37 min

duration

Affected: Mux Video - VOD, Mux Video - Live

Current status of mux: Operational — live mux status

Timeline

Apr 22, 2026, 18:10 UTC
investigating
We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.
Apr 22, 2026, 18:52 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 2026, 19:46 UTC
resolved
This incident has been resolved.

Updates as published by mux (original).

This was part of a wider event: 18 services reported incidents within the hour.

SurveyMonkey 18:56 UTC · Intermittent error when logging in
NetBird 18:49 UTC · DNS propagation issues with Login domain
Peloton 18:48 UTC · Some Members Unable to Log in to Peloton
UserZoom 18:47 UTC · Userzoom down
Port 18:47 UTC · Issue accessing Port's Web UI in the EU
Prismic 18:45 UTC · Prismic.io is currently experiencing issues with authentication
Toast System 18:42 UTC · ToastWeb Incident
Verkada Command 18:36 UTC · Verkada Alarms outage
Auth0 18:29 UTC · Elevated Errors on Public Cloud Environments
Ohio University 18:00 UTC · Transact Campus
Patreon 17:53 UTC · Issue affecting bulk messaging
Untappd 17:37 UTC · untappd.com down