OutageDB

Major incident

UserZoom: Userzoom down

Apr 22, 2026, 18:47 UTC
started
19:32 UTC
resolved
45 min
duration

Affected: Login, User Management, Templates, Study Builder

Current status of UserZoom: Operational — live UserZoom status

Timeline

  1. Apr 22, 2026, 18:47 UTC
    investigating
    Currently Userzoom appears to be down. We are investigating. Thank you for your patience.
  2. Apr 22, 2026, 19:08 UTC
    monitoring
    UZ appears to be back up but we are still monitoring
  3. Apr 22, 2026, 19:09 UTC
    monitoring
    We are continuing to monitor for any further issues.
  4. Apr 22, 2026, 19:32 UTC
    resolved
    This incident has been resolved.

Updates as published by UserZoom (original).

Other services with incidents at the same time

This was part of a wider event: 18 services reported incidents within the hour.