Major incident

Morningstar Product: Morningstar Plan Advantage User Experience Outage

Affected: Morningstar Plan Advantage

Current status of Morningstar Product: Operational — live Morningstar Product status

Timeline

1. Apr 22, 2026, 19:16 UTC
   investigating
   Morningstar Plan Advantage User Experience is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you with further updates as they become available. If you have any further questions or needs, please contact the Morningstar Relationship Manager.
2. Apr 22, 2026, 19:29 UTC
   resolved
   We have fixed the issue that caused the outage. We always strive to deliver the highest-quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or continue to experience issues, please contact the Relationship Manager.

Updates as published by Morningstar Product (original).