Major incident
SurveyMonkey: Blank page for Multi-Survey Analysis
Aug 19, 2026, 17:23 UTC
started
17:37 UTC
resolved
14 min
duration
Affected: SurveyMonkey
Current status of SurveyMonkey: Operational — live SurveyMonkey status
Timeline
- Aug 19, 2026, 17:23 UTCinvestigatingWe are currently investigating this issue.
- Aug 19, 2026, 17:30 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Aug 19, 2026, 17:32 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Aug 19, 2026, 17:37 UTCresolvedThis incident has been resolved.
Updates as published by SurveyMonkey (original).
Other services with incidents at the same time
- Pitt Digital Systems 17:41 UTC · Vendor Issue Affecting PantherExpress (Jaggaer)
- Northwestern Information Technology 17:41 UTC · iBuyNU (Finance and Procurement Systems) Service Interruption
- STACKIT 17:39 UTC · STACKIT Incident - RabbitMQ Control Plane API
- AppState 17:22 UTC · JAGGAER (YoMart) Outage
- DigiCert 17:10 UTC · DigiCert CertCentral Services
- University of Idaho 16:40 UTC · JAGGAER Performance Issues
More SurveyMonkey incidents
- October 14, 2026 Login and signup issues
- October 6, 2026 500 error on Transaction History for Team Admins
- October 2, 2026 Custom data / respondent metadata missing from Individual Response Table and XLS exports
- September 24, 2026 Audience Preview Page is not responding
- August 18, 2026 Excel/CSV Exports are failing
- July 14, 2026 Customers are unable to contact support through our Help Center chatbot