Minor incident

SurveyMonkey: 500 error on Transaction History for Team Admins

Oct 6, 2026, 21:04 UTC

started

22:44 UTC

resolved

1 h 40 min

duration

Affected: SurveyMonkey

Current status of SurveyMonkey: Operational — live SurveyMonkey status

Timeline

Oct 6, 2026, 21:04 UTC
investigating
We are currently investigating an issue resulting in an error on the Transaction History page.
Oct 6, 2026, 22:28 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 6, 2026, 22:40 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026, 22:44 UTC
resolved
This incident has been resolved.

Updates as published by SurveyMonkey (original).

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