OutageDB

SurveyMonkey outage history and status

Is SurveyMonkey down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.82%
uptime, 90 days
15
incidents, 90 days
1 h 29 min
median time to fix
Oct 14, 2026
last incident

SurveyMonkey components

SurveyMonkey outage history

Nov: 3 incidents, 168 min of major outage 3 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 3 incidents, 40 min of major outage 3 Jan Feb: 2 incidents, 20 min of major outage 2 Feb Mar: 3 incidents, 0 min of major outage 3 Mar Apr: 10 incidents, 758 min of major outage 10 Apr May: 2 incidents, 10 min of major outage 2 May Jun: 7 incidents, 46 min of major outage 7 Jun Jul: 5 incidents, 59 min of major outage 5 Jul Aug: 8 incidents, 35 min of major outage 8 Aug Sep: 3 incidents, 196 min of major outage 3 Sep Oct: 3 incidents, 0 min of major outage 3 Oct
SurveyMonkey incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 14, 2026, 05:15 UTC Login and signup issues No impact —
Oct 6, 2026, 21:04 UTC 500 error on Transaction History for Team Admins
SurveyMonkey
 Minor 1 h 40 min
Oct 2, 2026, 20:20 UTC Custom data / respondent metadata missing from Individual Response Table and XLS exports
SurveyMonkey
 Minor 2 h 52 min
Sep 24, 2026, 12:16 UTC Audience Preview Page is not responding
SurveyMonkey
 Major 3 h 16 min
Sep 11, 2026, 05:00 UTC Adding contacts on the contacts page didn't work No impact <1 min
Sep 3, 2026, 22:37 UTC Possible service degradation due to AWS outage
SurveyMonkey
 Minor 1 h
Aug 31, 2026, 12:04 UTC Problem with AI features
SurveyMonkey
 Minor 1 h 57 min
Aug 28, 2026, 16:12 UTC Customers who have surveys shared with them may run into errors accessing the quick create chat feature
SurveyMonkey
 No impact 1 h 16 min
Aug 21, 2026, 11:57 UTC SME rewards users not getting bounty in some cases
SurveyMonkey
 No impact 1 h 29 min
Aug 19, 2026, 17:23 UTC Blank page for Multi-Survey Analysis
SurveyMonkey
 Major 14 min
Aug 18, 2026, 12:13 UTC New responses delayed or not showing on Analyze page
SurveyMonkey
 Minor 13 h 04 min
Aug 18, 2026, 00:42 UTC Excel/CSV Exports are failing
SurveyMonkey
 Major 21 min
Aug 12, 2026, 16:40 UTC Responses to slider question type are intermittently not recorded when survey is taken on mobile
SurveyMonkey
 Minor 7 h 05 min
Aug 11, 2026, 14:36 UTC Invoice Creation Error
SurveyMonkey
 Minor 2 h 22 min
Jul 30, 2026, 13:00 UTC Issue with Shared Data pages No impact <1 min
Jul 20, 2026, 17:48 UTC Unable to load question summaries or shared data pages.
SurveyMonkey
 Minor 1 min
Jul 14, 2026, 19:07 UTC Customers are unable to contact support through our Help Center chatbot
SurveyMonkey
 Major 59 min
Jul 6, 2026, 12:33 UTC SurveyMonkey 'Home' page unavailable for US/CA customers
SurveyMonkey
 Minor 1 h 31 min
Jul 1, 2026, 01:06 UTC Issue Impacting Exporting for Canadian SurveyMonkey Accounts No impact —
Jun 25, 2026, 10:22 UTC [MRx] Analyze page is not showing Major US regional data within responses collected
SurveyMonkey
 Minor 2 days 2 h
Jun 23, 2026, 20:08 UTC Issue with Log In page
SurveyMonkey
 Major 46 min
Jun 11, 2026, 23:09 UTC Degraded performance across the site
SurveyMonkey
 Minor 32 min
Jun 10, 2026, 15:26 UTC Google Sheets Add-on is Inaccessible No impact 1 h 49 min
Jun 8, 2026, 18:57 UTC Delays In Response Submission into Surveys
SurveyMonkey
 Minor 4 h 57 min
Jun 8, 2026, 18:37 UTC Unable to search SurveyMonkey Help Center articles
SurveyMonkey
 Minor 35 h 54 min

50 incidents in our archive since October 31, 2025.

When and where SurveyMonkey fails

By weekday

Most incidents start on Thu.

  • Mon8
  • Tue11
  • Wed8
  • Thu12
  • Fri11
  • Sat0
  • Sun0

Most affected, last 12 months

  • SurveyMonkey45

When SurveyMonkey went down with others

Scheduled maintenance

Add SurveyMonkey maintenance to your calendar (.ics)

Other productivity services

FAQ

Is SurveyMonkey down right now?
At our last check SurveyMonkey's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does SurveyMonkey go down?
SurveyMonkey reported 15 incidents in the last 90 days (3 major or critical), with 231 minutes of major outage: 99.82% uptime.
When was the last SurveyMonkey outage?
The latest reported incident started on Oct 14, 2026, 05:15 UTC: "Login and signup issues", resolved after —.
How long do SurveyMonkey outages last?
Half of SurveyMonkey's incidents in the last 90 days were resolved within 1 h 29 min.

Source: SurveyMonkey official status page · RSS of SurveyMonkey incidents · status badge for your site