Critical incident

Prismic: Prismic.io is currently experiencing issues with authentication

Apr 22, 2026, 18:45 UTC
started
18:55 UTC
resolved
11 min
duration

Current status of Prismic: Operational — live Prismic status

Timeline

  1. Apr 22, 2026, 18:45 UTC
    investigating
    We are currently investigating an issue affecting authentication. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
  2. Apr 22, 2026, 18:53 UTC
    identified
    We have identified the cause of the issue affecting authentication. An upstream provider we rely on is currently experiencing downtime, which is impacting our services as well. 🔹 **Issue:** Users may be unable to sign in or authenticate successfully. 🔹 **Impact:** Authentication-related actions across the platform are unavailable for some users. We appreciate your patience and will share further updates soon.
  3. Apr 22, 2026, 18:55 UTC
    resolved
    The issue affecting an upstream provider has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 **Thank you for your support!**

Updates as published by Prismic.

Other services with incidents at the same time

This was part of a wider event: 18 services reported incidents within the hour.

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