Major incident
SurveyMonkey: Audience Preview Page is not responding
Sep 24, 2026, 12:16 UTC
started
15:32 UTC
resolved
3 h 16 min
duration
Affected: SurveyMonkey
Current status of SurveyMonkey: Operational — live SurveyMonkey status
Timeline
- Sep 24, 2026, 12:16 UTCinvestigatingWe are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.
- Sep 24, 2026, 15:32 UTCresolvedThis incident has been resolved.
Updates as published by SurveyMonkey (original).
Other services with incidents at the same time
- Ivanti Cloud 13:03 UTC · IAZ PRD Errors - The Upstream connect error or disconnect, reset before headers reset reason overflow
- LiveIntent 12:41 UTC · Delayed scheduled reports
More SurveyMonkey incidents
- October 14, 2026 Login and signup issues
- October 6, 2026 500 error on Transaction History for Team Admins
- October 2, 2026 Custom data / respondent metadata missing from Individual Response Table and XLS exports
- August 19, 2026 Blank page for Multi-Survey Analysis
- August 18, 2026 Excel/CSV Exports are failing
- July 14, 2026 Customers are unable to contact support through our Help Center chatbot