Socure outage history and status
Is Socure down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.98%
uptime, 90 days
19
incidents, 90 days
22 min
median time to fix
Oct 23, 2026
last incident
Socure components
Global Watchlist
- Global Watchlist Screening with Monitoring Operational
- Watchlist Standard Operational
- Watchlist Plus Operational
- Watchlist Premier Operational
RiskOS Platform
- Sigma Identity Fraud Operational
- Sigma Synthetic Fraud Operational
- Predictive DocV Operational
- KYC Operational
- Email RiskScore Operational
- Address RiskScore Operational
- Account Intelligence Operational
- Phone RiskScore Operational
- Sigma Device Operational
- Alert List Operational
- Decision Operational
- eCBSV Operational
- Negative Positive List Operational
- Graph Intelligence Operational
- Sigma First-Party Fraud Operational
- Phone RiskScore Operational
- Verify (eKYC) Operational
- Prefill Operational
- CNAM Operational
- OTP Operational
- Silent Network Authentication (SNA) Operational
Socure ID+ Platform
- Sigma Identity Fraud Operational
- Sigma Synthetic Fraud Operational
- Predictive DocV Operational
- KYC Operational
- Email RiskScore Operational
- Address RiskScore Operational
- Account Intelligence Operational
- Phone RiskScore Operational
- Sigma Device Operational
- Alert List Operational
- Decision Operational
- eCBSV Operational
- Graph Intelligence Operational
- Negative Positive List Operational
- Sigma First-Party Fraud Operational
- Prefill Operational
- International Verify (eKYC) Operational
- International Phone RiskScore Operational
- International Prefill Operational
- OTP Operational
- Silent Network Authentication (SNA) Operational
Socure SDKs
- SigmaDevice iOS Operational
- SigmaDevice Android Operational
- DocV Android Operational
- DocV iOS Operational
- Device Risk - WebSDK Operational
- DocV WebSDK Operational
- Admin Dashboard Operational
- Developer Hub Operational
- RiskOS Operational
Socure outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 21:00 UTC | [SEV3] eCBSV API Outage Resulting in 5xx Errors eCBSV, eCBSV | Minor | 12 min |
| Oct 19, 2026, 19:04 UTC | [SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download Predictive DocV, Predictive DocV | Minor | 6 h 54 min |
| Oct 18, 2026, 19:33 UTC | RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors eCBSV, eCBSV | No impact | <1 min |
| Oct 16, 2026, 20:20 UTC | [Sev3] Elevated error rate for RiskOS Evaluation APIs RiskOS | Minor | 5 h 51 min |
| Oct 16, 2026, 02:23 UTC | RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier | Critical | <1 min |
| Oct 15, 2026, 22:39 UTC | [SEV 1] Outage Resulting in 5xx Errors Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC | Critical | 29 min |
| Oct 15, 2026, 14:52 UTC | [SEV3] - eCBSV API Outage Resulting in 5xx Errors eCBSV, eCBSV | Minor | 1 h 07 min |
| Oct 9, 2026, 23:25 UTC | RETROACTIVE: Watchlist Module Latency Watchlist Plus, Watchlist Premier | Major | <1 min |
| Sep 22, 2026, 12:26 UTC | [Sev3] Delayed Case Updates in the Case Management UI RiskOS | Minor | 1 h 43 min |
| Sep 21, 2026, 11:57 UTC | RETROACTIVE: [Sev3] RiskOS Webhook Replay RiskOS | No impact | <1 min |
| Sep 16, 2026, 14:36 UTC | [SEV3] Batch processing delays on the dashboard Admin Dashboard | Minor | 14 min |
| Sep 16, 2026, 09:39 UTC | [Sev3] Increased Latency with Sigma Fraud and Synthetic Sigma Identity Fraud, Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Synthetic Fraud | Minor | 34 min |
| Sep 10, 2026, 19:39 UTC | RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sigma Identity Fraud, Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Synthetic Fraud, KYC, KYC | No impact | <1 min |
| Sep 9, 2026, 11:37 UTC | RETROACTIVE: [Sev3] Elevated 5XX errors for Fraud, KYC, Watchlist Sigma Identity Fraud, Global Watchlist Screening with Monitoring, KYC | No impact | <1 min |
| Sep 8, 2026, 14:54 UTC | [SEV3] Impact on DocV and Watchlist monitoring events Global Watchlist Screening with Monitoring, Predictive DocV, Predictive DocV | No impact | 46 min |
| Sep 2, 2026, 18:31 UTC | eCBSV Transaction Failure due to high latency eCBSV, eCBSV | Minor | 20 h 47 min |
| Aug 10, 2026, 15:40 UTC | [SEV3] Observed ID+ WL transactions failures due to latency Global Watchlist Screening with Monitoring, Watchlist Plus, Watchlist Premier | Minor | 22 min |
| Aug 4, 2026, 07:01 UTC | RETROACTIVE: [Sev3] DocV Webhook Delivery Issue | Minor | — |
| Aug 3, 2026, 16:54 UTC | [SEV3] Increased Latency Affecting Transactions Sigma Identity Fraud, Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Synthetic Fraud, Predictive DocV, Predictive DocV | Minor | 38 min |
| Jul 17, 2026, 15:26 UTC | [SEV3] Errors affecting enablement of Watchlist Monitoring Subscriptions Global Watchlist Screening with Monitoring | Minor | 20 min |
| Jul 14, 2026, 14:17 UTC | RETROACTIVE: [Sev3] Elevated 5XX errors for Watchlist Watchlist Plus, Watchlist Premier | No impact | <1 min |
| Jun 26, 2026, 20:06 UTC | [SEV 3] 5xx Errors Across Multiple Modules Sigma Identity Fraud, Sigma Synthetic Fraud, Predictive DocV, KYC, Email RiskScore, Address RiskScore | Minor | 20 min |
| Jun 26, 2026, 16:30 UTC | RETROACTIVE: [Sev2] RiskOS Delayed Webhook Deliveries Sigma Identity Fraud, Sigma Synthetic Fraud, Predictive DocV, KYC, Email RiskScore, Address RiskScore | No impact | <1 min |
| Jun 23, 2026, 02:56 UTC | RiskOS Service Degradation RiskOS | Major | 33 min |
| Jun 16, 2026, 13:20 UTC | Document Request Link Generation Degradation Predictive DocV | Minor | 54 min |
51 incidents in our archive since January 16, 2026.
When and where Socure fails
By weekday
Most incidents start on Fri.
- Mon8
- Tue11
- Wed6
- Thu7
- Fri13
- Sat3
- Sun3
Most affected, last 12 months
- Predictive DocV13
- eCBSV11
- Sigma Identity Fraud11
- Email RiskScore10
- Sigma Synthetic Fraud10
- Address RiskScore9
- KYC9
- Phone RiskScore9
When Socure went down with others
- Oct 9, 2026, 22:16 UTC 13 services reported incidents within the hour
- Sep 22, 2026, 10:49 UTC 20 services reported incidents within the hour
- Sep 16, 2026, 11:30 UTC 51 services reported incidents within the hour
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- May 7, 2026, 23:43 UTC 61 services reported incidents within the hour
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FAQ
- Is Socure down right now?
- At our last check Socure's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Socure go down?
- Socure reported 19 incidents in the last 90 days (3 major or critical), with 29 minutes of major outage: 99.98% uptime.
- When was the last Socure outage?
- The latest reported incident started on Oct 23, 2026, 21:00 UTC: "[SEV3] eCBSV API Outage Resulting in 5xx Errors", resolved after 12 min.
- How long do Socure outages last?
- Half of Socure's incidents in the last 90 days were resolved within 22 min.
Source: Socure official status page · RSS of Socure incidents · status badge for your site