No impact incident

Socure: RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors

Oct 18, 2026, 19:33 UTC
started
19:33 UTC
resolved
<1 min
duration

Affected: eCBSV, eCBSV

Current status of Socure: Operational — live Socure status

Timeline

  1. Oct 18, 2026, 19:33 UTC
    resolved
    SSA experienced a service-impacting event that affected multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions were affected as the disruption began at approximately 2:50PM (ET) on October 18, 2026, and was resolved at approximately 3:10PM (ET). Service has been restored, and eCBSV is operating normally at this time.

Updates as published by Socure (original).

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