Minor incident

Socure: [SEV3] eCBSV API Outage Resulting in 5xx Errors

Affected: eCBSV, eCBSV

Current status of Socure: Operational — live Socure status

Timeline

1. Oct 23, 2026, 21:00 UTC
   monitoring
   SSA is currently experiencing a service-impacting event affecting multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions are affected as the disruption was first noted at approximately 4:47 PM (ET) on October 23, 2026. We will share another update once we receive notice that service has been restored, and eCBSV is operating normally again.
2. Oct 23, 2026, 21:12 UTC
   resolved
   At approximately 4:56 (ET), service has been restored and eCBSV is operating normally at this time. We apologize for any inconveniences this may have caused.

Updates as published by Socure (original).